Wednesday 4 December 2013

SCCM Client : Failed to find the certificate in the store error

 

If you see the entries below in your ClientIDManagerStartup.log file

RegTask: Failed to get certificate. Error: 0x80004005 ClientIDManagerStartup 04/12/2013 11:30:29 5992 (0x1768)  
Error initializing client registration (0x80040222). ClientIDManagerStartup 04/12/2013 11:30:29 5992 (0x1768)  
RegTask - Executing registration task synchronously. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)
Failed to find the certificate in the store, retry 1. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)  
Failed to find the certificate in the store, retry 2. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)  
Failed to find the certificate in the store, retry 3. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)  
Failed to find the certificate in the store, retry 4. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)  
Failed to find the certificate in the store, retry 5. ClientIDManagerStartup 04/12/2013 11:30:42 1276 (0x04FC)  
RegTask: Failed to get certificate. Error: 0x80004005 ClientIDManagerStartup 04/12/2013 11:30:43 1276 (0x04FC)

and SCCM client repair didn't help to fix you client communication.

You can try to do these to fix it, 1.Stop SMS Agent Host Service 2.Delete C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\19c5cf9c7b5dc9de3e548adb70398402_50e417e0-e461-474b-96e2-077b80325612 3.Start SMS Host Agent Service and monitor the log file ClientIDManagerStartup.log  ! : New 19c.... certificate file should also have created automatically in the folder above.

You should be able to see informational log entries if it helped, like

Read SMBIOS (encoded): 54006F002000420065002000460069006C006C00....  
Evaluated SMBIOS (encoded): 54006F002000420065002000460069006C00....  
No SMBIOS Changed ClientIDManagerStartup 04/12/2013 11:33:29 2212 (0x08A4)  ....

If you are still seeing same errors, you can also try to change permissions of C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys by adding Local System.

Ps. The cert. path in XP systems is C:\Documents and Settings\all users\ApplicationData\Microsoft\Crypto\RSA\MachineKeys\

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